Privacy Policy

Collection of Data / Processing of data

Categories of data processed by us are as follows:
Demographic & Identity data

• Contact details such as Name, email address, contact number, country, date of birth
• Details such as transaction amount, Bank Name, Card Type, Card number. Online Identifiers and other Technical Data
• Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
• Communications details such as the Metadata and other data we get from communications done through e-mails, SMS, instant messages and calls
• Usage data details such as data about how you use our Mobile App or web-based properties, pages viewed, etc.
• Other information relevant to customer surveys and/or offers

By using or continuing to use our website, you give us unconditional consent to collection, use, store and process your information (including your personal information) and the data generated or collected in the course of your using the website for purpose of transacting sale. The collection and processing of information is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you and to do all acts in relation thereto. You agree and consent to Mantra Properties to disclose your information, if so required, under applicable law.

The term ‘us’ or ‘we’ refers to the owner of the website – Mantra Properties. The term ‘you’ refers to the user or viewer of our website.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, Special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
• We may use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us relating to the projects, properties, ventures or opportunities detailed on our sites or otherwise notified to you
• If you are an existing customer, we will contact you by e-mail, Whatsapp, SMS, telephone or your preferred method of contact if different, with information about opportunities, goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
• If you are a new customer, and where we permit third parties to use your data, we (or they) will contact you by e-mail, Whatsapp, SMS, telephone or your preferred method of contact if different only if you have consented to this.
• We may combine this information with information you give to us and information we collect about you. This includes but is not limited to information we receive from our sales agents. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.

SECURITY

We are committed to ensuring that your information is secure. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your data from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your data in line with our policies.

Cookies and other trackers used by our digital properties

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

• We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
• Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
• You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Retention and disposal of data

We keep the data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We shall take reasonable steps to delete or permanently de-identify data that is no longer needed.

By using the website you consent to the collection and use of your information as we have outlined in this policy and to our Terms of Service. Mantra Properties may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.